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    Mariana

    Швидко та вчасно: ввечері зробила замовлення і зранку доставили - все,...

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    Paganboy

    Great work. Really fast and professional service. Did everything they promise on the website. 5/5

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    Тетяна та Ольга,

    Спасибі Вам велике за оперативність і вчасну доставку!!! Дуже приємно...

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Important INFO regarding Flower & Gift delivery at Ingulets.

Please, read this paragraph.

Ingulets is a small town and the range of goods there cannot be compared with the capabilities of Kiev, Odessa, or Kharkov, etc.

Nevertheless, we really would like very much the recipients in Ingulets to not be deprived in any way in comparison with residents of a large cities. We will do anything we can to provide the delivery of any flowers and any gifts from our catalog. However, it is possible at the only one case: If the order is placed and paid in advance, at least 3-4 days prior the delivery date. In this case, we have enough time to prepare all the flowers and gifts ordered.

If your order is supposed to be fulfilled at the same day, that it arrived - Alas! At such case we could collect the ordered items from the those, that are available in Ingulets stores at the moment. Needless to say, that partial substitutions are inevitable: some flowers in a bouquet or arrangement, gifts, or their components, etc.

We should assure our customers however, that our florists do their best for keeping "the spirit", or "general impression" same as a photo on the site creates. We keep the color, size and class of the flowers primarily. If the new flowers are less expensive, then we take just more number - so that the cost of the composition remains unchanged.

The same can be said about gifts. For example, you ordered a set of fish delicacies, but the courier could not find, say, "Cold smoked Oil fish" in the Ingulets stores. The courier then will buy another one of the same (or higher) class fish.

One more item that might be unavailable at our town is Macarons. We offer it as a part of some arrangements as well as a separate gift. This delicacy is quite rare here and we could either substitute it with Raffaello candies or to move delivery 2-3 days ahead. At this case we could mail macarons to our flower shop for delivery here.

We'll contact the customer at the cases that substitutions are significant and discuss options.

OUR STRONG RULE: we substitute unavailable products with more expensive goods of a higher class only - WITH no ADDITIONAL fees.

For example, if the ordered Classic roses are not available in our store, we deliver Elite roses also WITH NO EXTRA charges.

There is huge choice of fresh flowers bouquets In our Ingulets flowers shop. Our florists make a magnificent bouquets and flower arrangements in baskets and also in a hat boxes that are especially popular at the present. There is a possibility to order the most interesting, usual and unusual gifts for the family and darlings in Ingulets. Look at our catalogs and you'll see that the choice of gifts here is the biggest in Ingulets ! Of course, we should work more to be able to provide such a big variety, but we do it with pleasure. If something that we offer at our Catalogs for delivery in Ingulets is not available there, we mail such things from other regions of Ukraine. Such an extra work and efforts are absolutely FREE for our customers. All we ask about is a little extra time. Therefore if you order something else for delivery alone with flowers, please, read descriptions carefully. We say there in what cases the order for delivery in Gorodische needs to be placed in advance. Usually 2-3 full business days are enough. If you order just flowers to be delivered in Ingulets, then such orders don't need an extra time and we'll fulfill them at the same day as they are placed for Gorodische.